Support

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Answers by topic

How it works

Will you hand me a login to some account?

No. Everything lands on an account you already own. You get one of three things: an official gift link, a code or key, or activation steps for your country. We don’t sell shared accounts, and we never ask for your password.

The AI vendor keeps refusing my card. Can I settle in Bitcoin instead?

Yes. That is the whole idea. You pay us on-chain and we make the purchase. No card of yours, crypto card included, ever touches the vendor’s checkout.

Who runs this? Do you work for OpenAI or Anthropic?

We’re an independent shop with no tie to OpenAI, Anthropic or any other vendor we list. You pay the vendor’s own price plus our service fee, and you see both numbers before you send a single sat.

Is there a signup?

None. Checkout asks for one thing: an email address. It gets your order link, then a note when the payment lands and another when the order is ready. We store it encrypted and wipe it 14 days after delivery.

What will you email me?

Order mail only, sent from the shop address in the footer: the private order link straight after checkout, “payment received”, “order ready”, and a personal note if we need something from you. Codes, gift links and payment addresses are never emailed. They live on your order page and nowhere else.

Plans and countries

Which country do I choose?

The one your account is registered in. We set the plan up for that country and give you the activation steps. Claude, X Premium and Replit work anywhere, so they don’t ask.

Which countries can I buy for?

United States, United Kingdom, Canada, Australia, Germany, France, Spain, Italy and the Netherlands. When a vendor prices in another currency, we convert to US dollars at the European Central Bank’s daily reference rate.

Some plans aren’t a gift link or a code. How do those arrive?

ChatGPT, Gemini, Grok, Perplexity and a few others are set up for the country you chose, and you switch them on yourself with the step-by-step instructions on your order page. It takes a few minutes and ends up on your own account.

Do I save by buying more months?

On monthly plans, yes: 10% off the vendor’s price for 2 months, 15% for 3, 20% for 6 and 30% for 12. The discount comes off before our fee is added. You pay once, and nothing auto-renews.

What’s the smallest order?

$50. That’s why a few short terms on cheaper plans, such as a single month of Claude Pro, show up greyed out. Choose a longer term; the discount grows with it.

I already pay for a plan. Can I extend it?

Usually. A Claude gift adds time to Pro, or moves you up to Max for as long as the gift runs. For anything else, cancel the subscription you’re paying for first so you aren’t billed twice. The new term starts the day you activate it.

Where are Cursor and Midjourney?

Neither offers an official way to pay for another person’s plan, so anyone selling them is either sharing an account or using your login. Vote for them on the requests page, and we add them the day a clean route exists.

Paying in Bitcoin and the rest of your wallet

What can I pay with? Is Monero accepted?

USDT on TRON, Ethereum, BNB Smart Chain, Polygon, Solana, Arbitrum One or TON, Bitcoin, USD Coin, Monero, Dai, Ethereum, BNB, Solana, Litecoin, TRON, Dogecoin, Cardano, Bitcoin Cash, Dash, XRP, Toncoin and Shiba Inu. You pick the coin at checkout. Bitcoin is the natural choice if that’s what you hold. If you’d rather the amount didn’t move while the payment confirms, use a stablecoin: USDT is what most buyers pick.

How many confirmations does a Bitcoin payment need?

One. Your order page shows “Payment seen” as soon as the transaction reaches the mempool, then switches to “Paid” once it has one confirmation. On-chain Bitcoin usually gets there in 10 to 30 minutes, depending on the fee you set.

Which Bitcoin network fee should I set?

Whatever your wallet suggests is fine. The price is held for 30 minutes, and what counts is that your transaction goes out inside that window. The confirmation can follow later. A higher fee only gets you into a block sooner.

My Bitcoin transaction is still unconfirmed. Is something wrong?

Usually not. We keep watching for 24 hours after the price window closes, and the order page moves on by itself when the block comes. A late payment in a coin whose price has dropped since may be flagged for a person to check. If your transaction falls out of the mempool and never confirms, it doesn’t pay the order: send us the order ID and the transaction ID.

I sent the wrong amount, or sent it late. What happens?

Send exactly what the order page shows: on most coins the last digits are how we know which order a payment belongs to. If you came up short, message us with the order ID and the transaction ID. We match it by hand, then you either top it up or take a refund. A full payment that lands up to a day late still counts, and if you haven’t sent anything yet, one click gets you a fresh quote.

Why is the amount slightly more than my total?

On coins paid straight to our own wallets, we add a small marker so your payment can’t be mixed up with anyone else’s: 1 to 49 cents on stablecoins, a few final digits on Bitcoin and other coins. It’s the only addition, and the order page lists it.

Sending from an exchange: anything to know?

Two things. The exchange takes its withdrawal fee out of what you send, so add that fee to the amount due or the full sum won’t arrive. And choose exactly the network named on your order page.

What if I use the wrong network?

Coins sent over a network other than the one listed are usually gone for good. Nobody can pull them back, us included. Copy the network name from your order page and compare it in your wallet before you send.

How long do other coins take to confirm?

XRP and TON: seconds. USDT and USDC on TRON, Polygon, BNB Smart Chain, Base or Solana: around a minute. Ethereum, Litecoin, Dogecoin and Dash: a few minutes. Bitcoin: roughly 10 to 30 minutes. Monero is checked by a person, usually within an hour. No need to refresh: the order page updates on its own.

Getting your plan

How fast is delivery?

Once the payment confirms, a person puts each item together by hand. Most orders are done within a few hours. Anything we can’t deliver within 24 hours is refunded in full.

Where does my purchase show up?

On your private order page. We email you a link to it when the order is ready. Codes stay hidden until you press Reveal, which keeps them off shared screens. Copy them somewhere safe: we delete them after a while.

I can’t find my order link.

If you saved a recovery passphrase, or your checkout email hasn’t been erased yet, go to Find my order and enter your order ID. If not, send us the order ID with your payment’s transaction ID, and we’ll look it up by hand.

The code or activation fails. Now what?

First check that your account’s country matches the one you picked, then repeat the steps on your order page exactly as written. Still failing? Send us your order ID and the exact error text. If an item really doesn’t work, we replace it.

Refunds

When am I refunded?

When we miss the 24-hour delivery window, or the product turns out not to be available. You get the full amount back in the coin you paid with, so put a refund address on your order page.

Can I change my mind after paying?

Until we’ve bought your item, yes. Message us and we send the money back, less the network fee. Once it’s bought and delivered, the vendor won’t take it back, so neither can we.

Privacy

What do you keep on file?

Very little: a random order ID, what you ordered, the code until 7 days after you first open it, and the checkout email, wiped 14 days after delivery. No name, no account. Analytics only with your consent, and never on order pages. Completed orders are deleted after 30 days.

Does the site work over Tor?

Yes, all of it, in Tor Browser and with JavaScript off.

How can I tell I’m on the real site?

Type the address yourself or use a bookmark. A payment address never reaches you by email or chat: it only appears on your own order page. Each vendor price links to that vendor’s own pricing page, so you can check our fee yourself.

Write to us

Stored encrypted, deleted after 90 days. We will never ask for a password, a seed phrase or your order link.